Shipping policy

Shipping Policy

Order Processing:
Orders are processed within [1-2 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that processing times may vary based on product availability and order volume.

Shipping Rates and Delivery Times:
Shipping charges for your order will be calculated and displayed at checkout. We partner with The Courier Guy for all product deliveries to ensure reliable, door-to-door service. Estimated delivery times are as follows:

Standard Delivery for products in stock: [PRODUCTS CURRENTLY IN STOCK would be 7-14 Business days]
Standard Delivery for products NOT in stock: [PRODUCTS NOT IN STOCK AND THAT NEEDS TO BE MANUFACTURED would normally be around 14-21 business days.]

Please note that all delivery times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, including but not limited to, courier delays, natural disasters, or regulatory restrictions.

Shipping Restrictions:
We currently ship within [ South Africa ]. We do not ship to P.O. boxes or other restricted addresses, and we reserve the right to cancel orders to such locations. All orders require a physical address for delivery.

Order Tracking:
Upon shipment, you will receive a tracking number via email, which allows you to monitor your shipment through The Courier Guy’s tracking system. We are not responsible for any delays in updating tracking information as this is managed by The Courier Guy.

Delivery Issues:
If you encounter any issues with delivery, please contact us promptly at [contact information]. Any claims for lost or damaged shipments must be made within [10 business days] of the expected delivery date.

Shipping Delays and Force Majeure:
While we strive to ensure timely delivery, we are not liable for delays caused by circumstances outside of our control, including but not limited to, delays caused by The Courier Guy, acts of nature, governmental actions, or labor strikes. We will notify you as soon as possible in the event of a significant delay.

Address Accuracy:
It is your responsibility to ensure that the shipping address entered at checkout is complete and correct. We are not responsible for lost or undeliverable packages due to incorrect address information provided at checkout.

Changes to Shipping Policy:
We reserve the right to modify this shipping policy at any time. Any changes will be reflected on this page and will be effective immediately upon posting.

By placing an order with us, you acknowledge and agree to the terms outlined in this shipping policy.

Contact Information:
For questions, concerns, or further assistance regarding our shipping policy, please contact us at:

[Sarabi Leathers pty]
[admin@sarabileather.co.za]