Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sarabileather.co.za (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”.

OFFLINE DATA, PURCHASED MARKETING DATA/LISTS

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We also use this to retarget relevant advertisements that are personalized for you.Sharing you personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 18.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@sarabileather.co.za or by mail using the details provided below:

Sarabileather
[Re: Privacy Compliance Officer]
SARABI leathers pty ltd, Morelig plaas R44, Wellington, Western Cape, 7655, South Africa

Website Popia Compliance Statement - South Africa

This statement outlines our commitment to ensuring compliance with the Protection of Personal Information Act (POPIA) of South Africa in relation to the collection, processing, and protection of personal information on our website, including the involvement of the third-party payment service PayFast.

Purpose of Data Collection: We collect personal information on our website for specific, legitimate purposes only. This includes providing requested services, processing orders, and improving user experience.
Consent and Information: By using our website, users consent to the collection and processing of their personal information as described in our Privacy Policy. We provide transparent information about data processing practices and purposes.
Data Security: We implement appropriate technical and organizational measures to safeguard personal information against unauthorized access, loss, or misuse. Our website employs encryption, firewalls, and access controls.
Data Accuracy: We strive to maintain accurate and up-to-date personal information. Users have the right to review, correct, or delete their data by contacting us through the channels provided in our Privacy Policy.
Data Retention: We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Sharing and Processing: We may share personal information with third parties such as PayFast for the purpose of processing payments and facilitating transactions. Processing of personal information is limited to purposes defined in our Privacy Policy.
User Rights: Users have the right to access, rectify, or delete their personal information, and to object to or restrict its processing. Requests can be made as described in our Privacy Policy.
Cookies and Tracking: Our website uses cookies to enhance user experience. Users are informed about cookie usage and can manage their preferences through their browser settings.
Children's Privacy: We do not knowingly collect personal information from individuals under the age of 18. If a parent or guardian becomes aware that their child's information has been submitted, they should contact us for deletion.
Contact Information: For any questions, concerns, or requests related to personal information, users can contact us through the channels provided in our Privacy Policy.

We are committed to maintaining compliance with POPIA and continuously reviewing and updating our practices to ensure the protection of personal information on our website, including its secure handling by the third-party payment service PayFast.

Link : third-party payment service PayFast.

www.payfast.co.za

Date of Last Update: [23/08/2023]

[SARABI LEATHER] [contact 076 204 9327] [sarabileather.co.za]

SARABILEATHER PRIVACY POLICY READ THIS POLICY CAREFULLY BEFORE BROWSING THIS WEBSITE OR USING ANY OF OUR SERVICES. YOUR CONTINUED USE OF THIS WEBSITE AND OUR SERVICES INDICATES THAT YOU HAVE BOTH READ AND AGREE TO THE TERMS OF THIS PRIVACY POLICY. YOU CANNOT USE THIS WEBSITE OR OUR SERVICES IF YOU DO NOT ACCEPT THIS POLICY. ALL SECTIONS OF THIS POLICY ARE APPLICABLE TO USERS UNLESS THE SECTION EXPRESSLY STATES OTHERWISE. Clause 1 Privacy Policy 1.1 For the purposes of this section, Personal Information will be understood in accordance with the definition provided in the Protection of Personal Information Act 4 of 2013 ("the Act") and in accordance with the definition of Personal Data in Article 4(1) of the General Data Protection Regulation GDPR (EU) 2016/679. We also subscribe to the principles for electronically collecting personal information outlined in the Act, and the further legislation referred to therein. We endeavour to ensure the quality, accuracy and confidentiality of Personal Information in our possession. 1.2 In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy. Accordingly, we will take all reasonable steps to prevent unauthorised access to, or disclosure of your Personal Information. However, it is impossible to guarantee that your Personal Information shall be 100% secure. 1.3 In utilising our website, using our services or otherwise if your information is submitted to us through a lead generation services, users may be asked to provide the following information (Personal Information): 1.3.1 Surname 1.3.2 Email 1.3.3 Company/CC/Business Name 1.3.4 First Name 1.3.5 Phone Number 1.3.6 Physical Address 1.4 We will attempt to limit the types of Personal Information we process to only that to which you consent to (for example, in the context of online registration, newsletters, message boards, surveys, polls, professional announcements, SMS, lead generation, MMS and other mobile services), but, to the extent necessary, your agreement to these this Privacy Policy Page 1 of 6 constitutes your consent as contemplated in section 69 of the Act Act and/or Article 7 of the GDPR (whichever is applicable). Where necessary, we will seek to obtain your specific consent in future instances should we deem same required by law and where your consent herein might not be lawfully sufficient. 1.5 We will not collect, use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs, where relevant) except with your specific consent or in the circumstances permitted by law. 1.6 By agreeing to the terms contained in this Privacy Policy, you consent to the use of your Personal Information in relation to: 1.6.1 Developing a more direct and substantial relationship with users 1.6.2 Responding to any queries or requests you may have 1.6.3 For security, administrative and legal purposes 1.6.4 The provision of marketing related services to you by us 1.6.5 Understanding general user trends and patterns 1.6.6 Informing you of changes made to our website 1.6.7 The provision and performance of our services to you 1.7 Although absolute security cannot be guaranteed on the internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we process online. 1.8 While we cannot ensure or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments. 1.9 We store your Personal Information directly, or alternatively, store your Personal Information on, and transfer your Personal Information to, a central database. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of Personal Information, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction by means of ensuring that standard data protection clauses are enforced as envisaged by the GDPR. 1.10 Your information will not be stored for longer than is necessary for the purposes described in this Privacy Policy or as required by applicable legislation. Page 2 of 6 1.11 The Personal Information we collect from users shall only be accessed by our employees, representatives and consultants on a need-to-know basis, and subject to reasonable confidentiality obligations binding such persons. 1.12 We shall have the right, but shall not be obliged, to monitor or examine any information and materials including any website link that you publish or submit to us for publishing on the Site. You shall be solely responsible for the contents of all material published by yourself. 1.13 We constantly review our systems and data to ensure the best possible service to our users. We do not accept any users, or representatives of users, under 18 years of age or who otherwise does not have the relevant capacity to be bound by this Privacy Policy. 1.14 We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of our services and/or the marketing thereof. Clause 2 Your Rights 2.1 A user has the right: 2.1.1 of access to their Personal Information stored and processed by us. This may be done by emailing us at the address referred to in clause 7.5.3 below; 2.1.2 to rectification of Personal Information that we hold on a user's behalf, in instances where such Personal Information is incorrect or incomplete; 2.1.3 of erasure of Personal Information ("right to be forgotten") if such information is no longer needed for the original processing purpose, alternatively if a user withdraws their consent and there is no other reason or justification to retain such Personal Information, further alternatively, if a user has objected to such Personal Information being processed and there is no justified reason for the processing of such Personal Information; 2.1.4 to restrict/suspend processing of Personal Information to only that which is strictly necessary for us to perform our services to you; 2.1.5 if we breach any of the terms of this Privacy Policy, to complain to the requisite data protection authority in their territory; 2.1.6 to withdraw their consent at any time, if processing of Personal Information is based on consent; 2.1.7 to object to processing of Personal Information, if such processing is based on legitimate interests; and Page 3 of 6 2.1.8 to object to the processing of Personal Information for direct marketing purposes. Clause 3 Disclosure of Personal Information 3.1 We may disclose your Personal Information to the following persons for the purposes of our rendering our services to you, and for those reasons recorded in clause 1.6 above: 3.1.1 Affiliated Companies 3.1.2 Suppliers 3.1.3 Representatives 3.2 If our services are provided in conjunction with, or by involvement of third parties, such third parties may need to have your Personal Information in order to fulfil your request. Clause 4 Log Files 4.1 When you visit the website, even if you do not create an account, we may collect information, such as your IP address, the name of your ISP (Internet Service Provider), your browser, the website from which you visit us, the pages on our website that you visit and in what sequence, the date and length of your visit, and other information concerning your computer's operating system, language settings, and broad demographic information. This information is aggregated and anonymous data and does not identify you specifically. However, you acknowledge that this data may be able to be used to identify you if it is aggregated with other Personal Information that you supply to us. This information is not shared with third parties and is used only within the company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above, without your explicit permission. Clause 5 Cookies 5.1 We use cookies. A cookie is a small piece of information stored on your computer or smart phone by the web browser. The two types of cookies used on the Website are described below: 5.1.1 "Session cookies": These are used to maintain a so-called 'session state' and only lasts for the duration of your use of the Website. A session cookie expires when you close your browser, or if you have not visited the server for a certain period of time. Session cookies are required for the Platform to function optimally, but are not used in any way to identify you personally. 5.1.2 "Permanent cookies": These cookies permanently store a unique code on your computer or smart device hard drive in order to identify you as an Page 4 of 6 individual user. No Personal Information is stored in permanent cookies. You can view permanent cookies by looking in the cookies directory of your browser installation. These permanent cookies are not required for the website to work, but may enhance your browsing experience. Clause 6 Links from the website 6.1 The services available through the Website, may contain links to other third party websites, including (without limitation) social media platforms, payment gateways, appointment scheduling and/or live chat platforms ("Third Party Websites"). If you select a link to any Third Party Website, you may be subject to such Third Party Website's terms and conditions and/or other policies, which are not under our control, nor are we responsible therefore. 6.2 Hyperlinks to Third Party Websites are provided "as is", and we do not necessarily agree with, edit or sponsor the content on Third Party Websites. 6.3 We do not monitor or review the content of any Third Party Website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and we should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of other websites, either. 6.4 Users should evaluate the security and trustworthiness of any Third Party Website before disclosing any personal information to them. We do not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. Clause 7 Application Of The Electronic Communications And Transactions Act 25 Of 2002 ("Ect Act") 7.1 Data Messages (as defined in the ECT Act) will be deemed to have been received by us if and when we respond to the Data Messages. 7.2 Data Messages sent by us to a user will be deemed to have been received by such user in terms of the provisions specified in section 23(b) of the ECT Act. 7.3 Users acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us and users. 7.4 Information to be provided in terms of section 43(1) of the ECT Act: 7.4.1 Users warrant that Data Messages sent to us from any electronic device, used by such user, from time to time or owned by such user, were sent and or authorised by such user, personally. Page 5 of 6 7.4.2 This Website is owned and operated by Sarabi Leathers Pty Ltd. 7.5 Address for service of legal documents: Morelig plaas R44, Wellington, Western Cape, 7655, South Africa. 7.5.1 Contact Number: 076 204 9327. 7.5.2 Website - located at https://sarabileather.co.za/ 7.5.3 Email address: info@sarabileather.co.za Clause 8 Lodging of Complaints 8.1 We only process your Personal Information in compliance with this Privacy Policy and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your Personal Information or are unsatisfied with how we have handled your Personal Information, you have the right to lodge a complaint with the supervisory authority in your country. This Privacy Policy was created by Hello Contract: https://shop.hellocontract.co.za Page 6 of 6